AgentOps & Governance Framework for Enterprise AI Systems

Operationalizing, Monitoring, Securing, and Governing Agentic AI Systems at Scale

Duration

2 Day

Level

Intermediate to Advanced Level

Design and Tailor this course

As per your team needs

Overview

This 2-day Intermediate to Advanced program focuses on AgentOps — the operational discipline of managing, monitoring, evaluating, and governing AI agents in production environments. The training equips participants with frameworks, architecture patterns, governance controls, and observability strategies necessary to deploy and scale agentic AI systems responsibly and reliably.

Participants will learn how to operationalize LLM-powered agents, implement monitoring pipelines, detect drift and hallucinations, enforce governance policies, optimize cost, and establish enterprise-ready AI operating models.

The program emphasizes real-world architecture thinking, risk management, and production-grade implementation strategies.

Audience

  • AI/GenAI Engineers
  • ML Platform Engineers
  • MLOps Engineers
  • Enterprise Architects
  • AI Governance Leads
  • Responsible AI Teams

Prerequisites

  • Strong understanding of LLM/Agentic AI systems
  • Experience deploying AI applications
  • Familiarity with APIs and cloud infrastructure
  • Basic knowledge of MLOps concepts

Curriculum

Introduction to AgentOps

  • What is AgentOps?

  • Difference between MLOps and AgentOps

  • Unique challenges of agentic systems

  • Deterministic vs non-deterministic systems

  • Operational lifecycle of AI agents

Agent Observability Framework

  • Logging agent decisions

  • Tool invocation tracking

  • Conversation trace capture

  • Token usage monitoring

  • Latency measurement

Evaluation & Quality Assurance

  • Task success metrics

  • Automated evaluation pipelines

  • Human-in-the-loop validation

  • Hallucination detection

  • Prompt injection detection

Drift & Risk Monitoring

  • Data drift vs behavior drift

  • Model degradation detection

  • Safety monitoring

  • Escalation workflows

  • Incident response planning

Hands-on Labs

  • Implement agent logging system

  • Build evaluation dashboard

  • Simulate failure scenario

  • Implement automated evaluation workflow

  • Analyze token & latency metrics

Governance Framework for Agentic Systems

  • AI policy design

  • Role-based access control (RBAC)

  • Prompt governance

  • Model approval workflows

  • Audit logging & compliance

Security Architecture

  • Secure tool invocation

  • Context isolation

  • PII protection

  • Data residency considerations

  • Authentication & authorization patterns

Cost & Performance Optimization

  • Token optimization strategies

  • Caching layers

  • Concurrency management

  • Rate limiting

  • Cost monitoring dashboards

Enterprise Agent Operating Model

  • AI Center of Excellence

  • Governance committee structure

  • Risk classification framework

  • Change management

  • KPI & ROI tracking

Capstone: Enterprise AgentOps Blueprint

  • Define governance policy

  • Design observability architecture

  • Implement monitoring & risk controls

  • Create incident response framework

  • Present scalable AgentOps strategy

Upon completion, participants will be able to:

  • Design a comprehensive AgentOps framework

  • Implement observability and evaluation pipelines

  • Detect and mitigate hallucinations and risks

  • Enforce enterprise governance controls

  • Optimize cost and performance of AI agents

  • Establish a scalable AI operating model

Duration

2 Day

Level

Intermediate to Advanced Level

Design and Tailor this course

As per your team needs

Let’s Build Your Growth Ecosystem.

Get in touch