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Privacy Policy

About DataCouch and this Policy

DataCouch (“DataCouch”, “We”, “Us” or “Our”) is the data controller of any information collected on or through this Web site. We are also the controller of personal data associated with our current, past, and prospective business clients’ (“Client”, “Clients”) interactions with us and our services.

Our Data Protection Officer can be reached at contact@datacouch.io.

This Privacy Policy explains how information about you is collected, used and disclosed by DataCouch. This Privacy Policy applies to information we collect when you use our website www.datacouch.io and DataCouch products and services (collectively, the “Services.”) This Privacy Policy also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal data.

Note that we are a processor for any personal data collected through our services. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged DataCouch, and our Client’s privacy statement applies to their use of the data. To the extent that DataCouch processes any personal data as data processor on behalf of the Client as data controller pursuant to any agreement entered into between DataCouch. The Client may complete, sign and return the Data Protection Addendum to contact@datacouch.io.

What do we do with your information?

In general.. In general we use your information to improve our websites products and services and provide services/products to you. More specifically, we might use the information we collect to:

  • Provide you with the services and products you have requested.
  • Send you records regarding our relationship or your transactions.
  • Notify you about new features, products, and special events.
  • Provide you with marketing communications about our products and services as well as third party products and services we think may be of interest to you; and send you newsletters.
  • Personalize and deliver content and advertising on our products and services.
  • Test changes and develop new features, products and services.
  • Generate and review data and reports describing our user base and usage patterns.
  • Analyze the accuracy, effectiveness, usability, or popularity of our websites and perform research.
  • Verify your identity, deter and prevent fraud, and enforce the legal terms that govern your
    use of our website(s), products and services.
  • Resolve disputes and troubleshoot our website(s), products.

But also..

We may obtain information about you from other sources such as, but not limited to, affiliates under common ownership or control with us.

We may combine information that we collect or receive via our website(s) with information we obtain from other sources and use it as described in this Privacy Policy.

We may aggregate and/or de-identify the information we collect to limit or prevent identification of any particular user or device.

How do we share your information?

We do not rent, sell, or share your information with third parties except as described in this Privacy Policy. We may share your information with the following types of recipients and for the following purposes:

  • Service providers: We may share your information with third parties that we refer to as service providers to assist us in providing services to you. For example, we might use these third parties to provide search technology, advertising services, authentication systems, bill collection and fulfillment, fraud detection, customer support, and recruiting. Our contracts
    with service providers contain terms governing their use of your data.
  • Affiliates: We may share your information with other companies under common ownership or control with one or more affiliates within our legal group. Safety, security, and compliance with law: We may share your information when we believe in good faith that
    such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process (e.g., a subpoena).
  • Business Transactions: As we develop our business, we mays ell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your information may be among the transferred assets.
  • Consent. We may share your information in other ways and for new purposes if you have asked us to do so or have consented to such sharing.

We limit the scope of the information provided to third parties, and we allow its use only for the purposes for which it was disclosed

Data retention

We will retain your information for as long as you use our products and/or services or as necessary for legitimate business purposes.

E-mail and direct marketing choices

We provide opt-out information in all commercial email messages we send via an “unsubscribe” link. We reserve the right to send one message confirming your opt-out from a messaging program. Please note that it may take us some time to process your requests consistent with applicable law and applicable legislation on the processing of personal data.

How we protect your information

We employ commercially reasonable physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information that we collect, process and store and the current state of technology.

Although we take measures to safeguard against unauthorized disclosures of information, the Internet, our website(s), nor or products and services are 100% secures owe cannot assure you that
information we collector store will be protected from all unauthorized access and thereby used in a manner that is inconsistent with this Privacy Policy.

For information that is being transferred outside of the European Union to, for example, the United States, we have taken technical and organizational measures designed to safeguard your information and protect it – in the case of personal data – from unlawful processing or loss.

Changes to this Privacy Policy

By using our website(s), you agree to the terms and conditions contained in this Privacy Policy. We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our website(s), or advances in technology. Please check this page periodically for changes. Our use of the information we collect is subject to the Privacy Policy in effect at the time such information isused. If we make any material changes to this Privacy Policy, we will post the changes here and may notify you by email or other means before the change takes effect.

Children’s Privacy

Our website(s) are a general audience site, and we do not intend to market to or collect, nor do we knowingly collect, personal information from children under the age of 16. Unfortunately, we cannot always determine the age of a visitor to our website(s) or the sender of an email.

Right to be forgotten

In certain circumstances you have the right to have your personal data deleted. You may make such a request at any time in writing and we will evaluate if your request should be granted.

However, this right is subject to overriding legal rights or obligations; We may be legally required to retain European customers data, including in cases of which we are legally obligated to retain all relevant records, or to conduct internal investigations, or to use European customers data (while safeguarding a specific identity) for purposes of general data security. For situations where, in accordance with the law, we determine that your data deletion request must be granted, we will do so without undue delay. To exercise this deletion right, you must submit a request to us via our privacy contact, and thereafter respond to any legitimate inquiries regarding the deletion request.

Request for inspection.

You are entitled to request confirmation if and when we processes your Personal Data. You may have access to Personal Data and learn details upon request about how it is maintained and used. In some cases, you can ask us to provide you with an electronic copy of Personal Data.

How to contact us

If you have any questions about this Privacy Policy, please contact us using the information below:

contact@datacouch.io