This one day workshop has been designed for professionals working in a diverse environment to enhance their confidence and skill in communicating effectively. The focus is on communicating effectively with colleagues and customers.

Highly interactive, the workshop emphasizes building confidence in oral communication within a business context. Through interactive discussions, role plays, experiential games, group discussions, and brainstorming exercises, participants will develop practical skills to enhance their professional communication.

Learning Outcomes:

At the end of the workshop, participants will have :

• Developed effective communication skills, including active listening and sensitivity to non verbal cues.
• Gained the ability to build rapport with customers and colleagues.
• Learned to incorporate these communication techniques in their written communication.

Training Methodology: 

Our workshop employs a dynamic and interactive training methodology designed to engage participants and foster practical skill development. The methods include:

• Interactive Discussions: Facilitated dialogues to explore key concepts and share experiences.
• Role plays: Simulated scenarios to practice and refine communication techniques in real-time.
• Experiential Games: Engaging activities that reinforce learning through practical application.
• Group discussions: Collaborative sessions to discuss challenges and solutions, enhancing collective learning.
• Brainstorming exercises: Creative problem-solving activities to develop innovative communication strategies.

This varied approach ensures participants can actively apply their new skills in a supportive and immersive environment.